The National Responsible Gambling Programme NRGP supports the self-exclusion intervention as stipulated in the legislation. The role that the NRGP plays in this programme is Counselling and Support for the excluded individuals and their immediate family members. It is a legislated programme where a player may wish to exclude him/herself from gambling activities. In terms of the legislation anyone can apply for exclusion. An individual that is excluded from gambling activities cannot take part in any gambling activity for a period of 6 months. During this period of exclusion, the NRGP offers Counselling to the excluded individual.

Request for self-exclusion

A request for exclusion can be obtained from the provincial gambling boards and any of the gambling operators through their security departments

Non-compliance with self-exclusion

It is the responsibility or the player who requested to be excluded from participating in gambling to ensure that he or she complies with the terms of the self-exclusion. In case of non-compliance the punter may be denied access to gambling and in certain circumstances in addition a charge of trespassing.

Upliftment of the self-exclusion order

Requests for upliftment of the self-exclusion order will only be considered once the self-exclusion order has been in force for a period of six months and the player proves that he or she has attended counselling sessions with one of our Treatment Professionals

Self-Exclusion Session

The Self Exclusion sessions are free to the user to register for our sessions contact us on 0800 006 008 or email