Access our digital WhatsApp channel on 076 675 0710 to request a counsellor referral through our 24 hour Counselling Helpline.
You can also directly call us on
0800 006 008
Once connected, our Counsellors conducts a comprehensive triage and screening assessment to evaluate your risk level and determine the correct care path.
(Please note: Immediate crisis intervention is specifically reserved for.
Once the triage assessment is complete, you are referred to an accredited treatment professional in our national network for structured, outpatient sessions.
Disordered Gamblers:
Receive 8 dedicated, evidence-led therapeutic sessions.
Self-Exclusion Support:
Receive 4 focused sessions to support your transition and commitment
Psychiatric Triage and Specialised Care If your treating therapist identifies underlying mental health conditions, you will be referred for a psychiatric evaluation.
Based Psychiatric assessment, your path will split:
Rehabilitation: You are admitted into a specialised gambling rehabilitation programme, lasting between 14 to 27 days depending on clinical severity.
Because financial strain is a significant driver of gambling distress, you will be referred for specialised Financial Management Counselling while undergoing your clinical treatment.
The journey does not end when your sessions do. Upon completing your treatment, you are transitioned to the Gambling Recovery Support Group.
This vital community space is designed to prevent relapse,
offer peer-to-peer encouragement, and safeguard your long-term wellness.
• A message will pop out and if you need to be referred press 1 to take a self-check quiz.
• Once the self-quiz is complete, you will chat with a qualified professional counsellor.
• The counsellor will refer you to your nearest Treatment Professional for further treatment.
The below is a self-assessment and screening questionnaire that can
be utilised to assess your problem gambling risk levels.
The gambling continuum represents the range of gambling behaviours from non-gambling to problem gambling. It helps in understanding the progression and severity of gambling habits. The gambling continuum represents the spectrum of gambling behaviours, highlighting that individuals can move along this continuum over time.
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